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Are others still having the “No Internet Connection” issue?



  • BooksterBookster Posts: 204 Level 3

    Hi @PrettyBubbles 🙂 Is there anything I can do to prevent this from happening again? I heard it might have happened because I changed my password in one of the games. If I want to change my password in the future how do I do that without corrupting all my King games?

  • Hey! Would you like to give us your opinion?

  • PrettyBubblesPrettyBubbles Posts: 5,059 Bubble Witch Moderator

    Hi @Bookster The problem is if you play using different platforms such as king Facebook or windows 10 for different games if you change your password in one area it automatically logs you out in all areas as your previous password is no longer valid. I myself have never preformed this action and not had this query from anyone.

    I will have to call our magical @QueenB back to rejoin us as she will be able to help you further and also it will help me if I come across this problem again

    You may find someone who has gone through this will join and share there experience and resolution with you otherwise queenb will solve it for you.

    Sorry I couldn't resolve this for you but I don't want to reccomend anything to you that could be incorrect 👍🙂

  • BooksterBookster Posts: 204 Level 3

    Thanks @PrettyBubbles . While I do sometimes visit this community using my laptop computer (Windows 10) I only play my King games using my iPhone. I never play the games on my laptop or any other device, and I never use Facebook to play the games. So yes please, if @QueenB could let me know here how I can avoid this happening again, and how I can change my password in the future without corrupting my games that would be great, thanks! 🙂

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