Notification about allowing tracking in my game! What does it mean and what do I need to do? 🧐

QueenB

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Dear Witches and Wizards!

Recently, you might have received a notification in your game about tracking and personalizing your experience.

First of all, please note that for now, this applies to iOS devices only, Apple is implementing this now and Android devices will be going forwards. Now, please keep reading and find below answers to some common questions about this feature:

1. Why did I get this notification? 
2. Should I allow tracking?
3. What does this notification look like? 
4. I want to change my response – can I do that?

_________

1.- Why did I get this notification?

In iOS14, Apple introduced the “App Tracking Transparency” feature to iOS devices.

This feature means that while using certain apps, you’ll see a pop-up that asks whether you would like to "Allow Tracking" or "Ask App Not to Track."

There are two times when you might see this pop-up:

1. If you attempt to log in via Facebook or Google.
2. If you are about to see a personalized ad.

QueenB

4.- I want to change my response – can I do that?

You can always change your response through your device settings – here’s how:

1. Open the “Settings” app on your device.
2. Choose the “Privacy” option from this list.
3. Choose “Tracking” from this list.
4. Here, you’ll be able to choose your tracking preferences on a per-app basis.
5. Toggle the setting to allow tracking for your chosen game.
6. Please force close and then re-open your game so that these changes can take effect.

Here’s what that looks like visually:

QueenB

4.- I want to change my response – can I do that?

You can always change your response through your device settings – here’s how:

1. Open the “Settings” app on your device.
2. Choose the “Privacy” option from this list.
3. Choose “Tracking” from this list.
4. Here, you’ll be able to choose your tracking preferences on a per-app basis.
5. Toggle the setting to allow tracking for your chosen game.
6. Please force close and then re-open your game so that these changes can take effect.

Here’s what that looks like visually: