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how do I talk to the person I was talking to the other day about making two purchases ?

tday1973
tday1973 Posts: 5
in Support

I made two purchases one right before midnight on the 14th and one after midnight on the 15th and did not receive the gold bars and bonus items. I finally found where I made the purchase on microsoft and took a screenshot of it.

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Answers

  • PrettyBubbles
    PrettyBubbles Posts: 27,650

    Hi @tday1973 who was you talking to 🤔

  • QueenB
    QueenB Posts: 15,550

    Hi @tday1973!

    It looks like you've been talking to a W10 Store representative as they are the ones who handle payment issues.

    I found this link that might help but, if you have been in touch with someone already, did you get an email from them that you could reply to?

Hey! Would you like to give us your opinion?

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