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Spells disappearance

MrSajadRz
MrSajadRz Posts: 1 Newbie

Hi mates,

I have opened the game a couple of hours ago and found that I have absolutely no spells in my game

although I have linked the game with Facebook since the beginning of playing the game .. all what happened is that I changed my living location into another block .

any suggestions ?

Best Answer

  • PrettyBubbles
    PrettyBubbles Posts: 19,359 Bubble Witch Moderator
    Answer ✓

    Hi @MrSajadRz Sorry to hear that.

    Moving property would not cause your boosters to disappear as they are saved to your device only re installing your game or changing your device would cause this to happen.

    The only thing you can do is if any were purchased you can select contact us from the bottom of this page and customer services will check your purchases and reimburse you however, if they have been won they are free and therefore cant be reimbursed 👍⭐

Answers

  • PrettyBubbles
    PrettyBubbles Posts: 19,359 Bubble Witch Moderator
    Answer ✓

    Hi @MrSajadRz Sorry to hear that.

    Moving property would not cause your boosters to disappear as they are saved to your device only re installing your game or changing your device would cause this to happen.

    The only thing you can do is if any were purchased you can select contact us from the bottom of this page and customer services will check your purchases and reimburse you however, if they have been won they are free and therefore cant be reimbursed 👍⭐

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