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Wake the Tree event. Flower tiles are not loading correctly - *Under investigation!*

1356

Comments

  • DU123
    DU123 Posts: 519

    Everything has been back to normal tonight, the game has been playing just like it used to. Thank you for fixing it 😊

  • That's great @DU123

    Happy gaming and have a starlistic day β­πŸ‘

  • PD987
    PD987 Posts: 464

    I wasn't sure where to post this, but here goes.

    My game is saying 'no connection' so won't let any of the in-game extras work, but i'm obviously connected because i'm able to post here. My wifi signal/strength is also excellent, and i'm most definitely connected.

    What to do, what to do Β―\_(ツ)_/Β―

  • Hi @PD987 sorry to hear that

    We did have a temporary connection issue last week but that was fixed I am not currently aware of it being an issue again.

    Can you play your game is it just happening with the in game events and have you tried the logging out and restarting your device

    Sorry for the questions but I need to narrow it down before I can go check it🌹

  • PD987
    PD987 Posts: 464
    edited December 2021

    Sorry for the late reply @PrettyBubbles , i've only just got in from work.

    I just tried it and it's still doing the same thing. I've cleared cache, turned the device off and on. Not tried logging out yet because i'm always worried i won't be able to log in again, which happened before :(

    Edit;

    I can't even log out, it wont let me. Trying to access it through my profile but this is what i get...



  • Hi @PD987 It's ok

    Yes that message was popping up yesterday periodically as there was connection issues across most games. So you will need to close down your device if you can't access log out in your game

    Although it is now fixed some were still experiencing problems and closing down and clearing cash was needed a few times to clear the problem

    Give it a go and let me know how you get on πŸ‘β­

  • PD987
    PD987 Posts: 464

    Woohoo @PrettyBubbles , it's all working again *does a happy dance*

    Thanks for your help πŸ€—

  • @PD987 Yaaay πŸ˜€ and you are very welcome

    Happy gaming and have a starlistic day πŸ‘β­

  • PD987
    PD987 Posts: 464

    Problem on level 4728. No matter how many times i play it, it will not complete, it freezes at the end whether all owls are cleared or not. I have to close the app and restart it, but then playing that level again just does the same thing all over again 😭

    Please help @PrettyBubbles πŸ™πŸ˜


  • PD987
    PD987 Posts: 464

    It suddenly started working πŸ‘πŸ‘πŸ‘


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