Progress lost

jcloud13

For some reason I’ve lost all my progress. I was on some level in the 300s but today I got on and was asked to accept new terms and lost all my data. I have tried to access links from other threads that had answers but for some reason I am not able to

jcloud13

Pls someone help idk what to do. I don’t want to start all over :(

jcloud13

:(((

PrettyBubbles

Hi @jcloud13 sorry to hear that

If you send me your ID I can see if we can manually restore you

What level was you on before this happened 👍⭐

QueenB

Very sorry to hear about this @jcloud13 😕

Happy to help once we have your ID but by any chance, what happens if you try to connect the game app back to your Facebook or King account?

Does it not sync back?