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Changing phone

marilenv
marilenv Posts: 1

Level 1

I changed my phone but all my booster power and lives gone. Is it for real?

Answers

  • LeFlarcane
    LeFlarcane Posts: 19,917

    Yes @marilenv, logging in the account on the new device it will lose your boosters in your game.

  • PrettyBubbles
    PrettyBubbles Posts: 27,220

    Hi @marilenv Welcome to our friendly community it's lovely to meet you

    Yes that is correct the reason for this is because boosters are saved to your device and not your game

    However if you have purchased any you can select the contact us tab at the bottom of this page and our support team will reimburse you 👍⭐

  • Lindark
    Lindark Posts: 5,713

    Hi there. If you are updated to a new phone and both the old and new are iPhones, your boosters and data should be saved by using the iPhone data transfer feature. I've done this before! Just FYI :)

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