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message that I am not connected to internet

Tinabubblewitch
Tinabubblewitch Posts: 1

Level 1

edited July 2022 in Support

Bubble Witch 3 won't load. When I try to connect to facebook I receive a message that I am not connected to internet, yet I am.

Comments

  • fruxis
    fruxis Posts: 90

    Level 3

    mmm... Do you have the most recent update?

  • PrettyBubbles
    PrettyBubbles Posts: 27,180

    Hi @Tinabubblewitch Yesterday an update was loaded

    Can you please check if it is pending and if so select to update

    There is a fix included in this update

    Please let me know how you get on 👍⭐

  • chilleez
    chilleez Posts: 1

    Level 1

    I am having the same issues. I have not received an update either. How can I fix this @PrettyBubbles thank you.

  • PrettyBubbles
    PrettyBubbles Posts: 27,180

    Hi @chilleez Welcome its lovely to meet you

    Sorry about

    Can you first tell me Are you playing through Facebook as we no longer support that platform and no updates will be available

    You need to download the game on to windows 10 or a mobile device 👍⭐

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