I muted sounds and music but can't hear other apps

nightfall

I like to play on my phone while also listening to music or news on another app on the background. But even though both sounds and music are muted on BW3, I can't listen to any of my other apps. Why?

PrettyBubbles

Hi @nightfall Welcome

The sound in your game should not effect any outside apps

Maybe your media is off on your mobile or the sound bar is turned down other than that sorry but I can not help with your phones performance when using other apps 💓