Need help

rosejohnson

hi! i'm new here. So i've been playing this game for a while and I've gotten some some lasers and bolts and stuff, power ups. I play the game on my computer and phone. I'm logged into both of them. But i only have the power ups on my phone but not computer. I tried uninstalling and loggin in but its not working. I was hoping to get some help to get the syncing right

PrettyBubbles

Hi @AngelaJP Sorry you are experiencing this issue it will be a blip that I can help you with

Can you first check for updates then clear the game cache from within your phones settings

Then log out not just close the game and leave your device off for a little while once you freshly log back in your progress will automatically restore and should clear this for you 💓

PrettyBubbles

Hi @AngelaJP Sorry you are experiencing this issue it will be a blip that I can help you with

Can you first check for updates then clear the game cache from within your phones settings

Then log out not just close the game and leave your device off for a little while once you freshly log back in your progress will automatically restore and should clear this for you 💓