Disappearing profile pic?

PD987

Just updated the game and for some reason my profile picture within the game is missing, now it just shows a question mark. I shut the game down, cleared cache, still the same. Just me?

It won't even let me add it again 😕

Edit: btw, my profile picture wasn't the same as on here. On the game you could add your own, not like on here where you have to reach a certain amount of posts before customising it.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/434264/disappearing-profile-pic

Hi have you tried playing a level and closing your game and device down this can correct it 💓

PD987

https://community.king.com/en/bubble-witch-saga/discussion/comment/2949139#Comment_2949139

Hey @PrettyBubbles 👋

Yep, i've done that multiple times but it's not helping. This is the first time it's happened though. Usually when there's an update it doesn't affect anything on the profiles.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/2949145#Comment_2949145

What do you see when you select profile 💓

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/2949145#Comment_2949145

It has just happened to me so I selected profile then the camera and added a picture then selected save after closing and turning my phone off twice it is now visible 💓

PD987

https://community.king.com/en/bubble-witch-saga/discussion/comment/2949203#Comment_2949203

I turned it off and on 4 times and now it's just appeared!

Thanks @PrettyBubbles 🥰

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/2949249#Comment_2949249

Yes it definitely needed a few times to register it for some reason

Glad its sorted and you are very welcome my friend 💓