Amulet do not work. Refund or fix

jay1432

why my amulet is stuck on 3 and never moves. I paid for it and it is not allowing me to use it. Can you fix it or give me a refunf

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/456386/amulet-do-not-work-refund-or-fix

Hi my friend welcome

with the amulets you do have to complete each level before more will be added even though you purchase the royal path you still have to complete levels in order to claim your rewards

What my advice would be is not to purchase it to soon and wait a while 💓

jay1432

Thank you, Pretty Bubble. I won't ever purchase it again. It just took my money. I have never had that happen to me before.

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/3098496#Comment_3098496

You are very welcome my friend

And yes unfortunately it will take the payment but you still can't claim rewards without completing the levels and collecting all the amulets 💓

Vaeki

No, the issue is, even WITH completing levels and earning stars, and even woithout the payment for more prizes, the counter at the event will not rise. You get the first prize for starting, but then, when beating levels and earning the stars and so on, the counter stops at the first full three amulets. You do not get another prize. In this case the event is very useless.

Oh and showing how it works, every time you open the game is a little bit too much :)

jay1432

I agree. This is what has happened to me . Thanks, its good to know that someone understands. Yes, every time you open the game is a little bit too much :)

PrettyBubbles

Hi guys sorry for the delay in receiving further information as my cm is super busy right now

Your patience is really appreciated 💓

In the meantime time please check you have no pending updates and a good Internet connection with at least 2gig of free memory

Select settings from your device then apps then clear the in game cache and leave your device off for a moment or two let's see if this resets it for you

Please come back and let me know how you get on it will be very helpful 💓

Vaeki

I don't have any downloads oder updates in the background and I have a good connection and enough free memory. The issue still remains, days after I mentioned it and turning on and off the pc (where I play) multiple times.

Thank you for looking into it @PrettyBubbles !

PrettyBubbles

https://community.king.com/en/bubble-witch-saga/discussion/comment/3102106#Comment_3102106

Thank you for letting me know my friend and you are very welcome 💓

PrettyBubbles

Hi my friends a new league has now started and my amulet rewards are working on my android mobile

Can you please let me know if all is good with you guys 💓

Vaeki

Hi there.

The issue still remains on my computer.