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why my amulet is stuck on 3 and never moves. I paid for it and it is not allowing me to use it. Can you fix it or give me a refunf
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Hi guys
Please select the contact us tab at the bottom of this page and explain to our customer services they may be aware of a known issue with the event and may be able to compensate you
You will first receive an automated reply please reply back to this and explain again
please be patient and continue to persist with response replies to your automated email ๐
Same here Rick.
I agree, it is happening to me as well and I don't get my money back. After today, I'll play without it. They are losing getting my money on that part. still haven't heard a reply. It has been two weeks or so with me as well. At first, I thought it was just me.
Thanks for trying my friend
You will first receive an automated reply please reply back to this and explain again ๐
Hi, I've tried all that you have suggested and it still does not work. Regards Rick
Hi my friend sorry you are having this problem
What device and platform do you use
Also can you check yoh have the up to date version by selecting settings then apps then bw3
Scroll down you should be on version
9.6.1.0
Also from the same screen select Storage and clear the cache then log out and leave your device off for a moment or two
Sometimes overloaded cache can cause many issues
๐
Hi, I'm glad that I am not the only one with this issue. The last two events had been stuck on 3 amulets. Updating, logging off etc makes no differance, he issue is with the game.
This issue has been happening with me too now for two weeks! And i didn't pay either.
Thank you as soon as I get an update I will return ๐
Yes it is. It worked all well until thesecond start of the event, I think
Ok
Is your window on your pc updated to Windows 10 or above ๐
No I downloaded the app via Microsoft Store :)
Thank you our studio is fully aware and is taking a look at what the can do
Are you playing via Facebook ๐
Hi there.
The issue still remains on my computer.
Hi my friends a new league has now started and my amulet rewards are working on my android mobile
Can you please let me know if all is good with you guys ๐
Thank you for letting me know my friend and you are very welcome ๐
I don't have any downloads oder updates in the background and I have a good connection and enough free memory. The issue still remains, days after I mentioned it and turning on and off the pc (where I play) multiple times.
Thank you for looking into it @PrettyBubbles !
Hi guys sorry for the delay in receiving further information as my cm is super busy right now
Your patience is really appreciated ๐
In the meantime time please check you have no pending updates and a good Internet connection with at least 2gig of free memory
Select settings from your device then apps then clear the in game cache and leave your device off for a moment or two let's see if this resets it for you
Please come back and let me know how you get on it will be very helpful ๐
I agree. This is what has happened to me . Thanks, its good to know that someone understands. Yes, every time you open the game is a little bit too much :)
No, the issue is, even WITH completing levels and earning stars, and even woithout the payment for more prizes, the counter at the event will not rise. You get the first prize for starting, but then, when beating levels and earning the stars and so on, the counter stops at the first full three amulets. You do not get another prize. In this case the event is very useless.
Oh and showing how it works, every time you open the game is a little bit too much :)
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How can i won 1668 somebody help me?
