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Every time I try to buy more time or items it just turns dark and spins. It will not stop spinning and I have to close the game and reopen. Does anyone know what can be done about this? Thanks.
Hi @TimMcCoy, welcome to the Community! Sorry to hear you are experiencing that issue.
🔺 It looks like your Game might be crashing for some reason. 🔺 Following the steps described in the Article below will most likely resolve the issue. ⬇️
ℹ️ Also, consider this ⬇️ info on in-Game purchase related issues.
Thanks for confirming @TimMcCoy 😉
Yeah, you should have the option to use 200 Stardust to purchase +1 live
King doesn't support Facebook Gameroom so any issues you might have there, you need to contact Facebook support.
Do you happen to also play the game on a mobile device or through Facebook? Gold Bars gets synced so you can purchase on a different platform and your game will get synced.
Hope this helps ☺️
I play on Facebook Gameroom. I am using money, not gold dust or stars. I didn't even know you could use those items.
@TimMcCoy are you still having this issue when trying to purchase lives?
Does this happen when you are using Gold bars or Star Dust or both?
Hi and welcome to the community.
Connection error is a very complex issue and unfortunately a single fix is still not found for this error. I hope the above tips must have helped. But if not then you might report to our player support.
To know your game id.
Thanks.
@KimElston
Following an update on 27 Feb I no longer get the option to use good bars to buy extra bubbles
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…