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No choice to use stardust to keep playing
Answers
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Hi and welcome to the community.
Please log out, update your game application, restart your device and login.
Please also note all bonus events or features sometimes not available in the game. It may also be some temporary issue. So hopefully it will be back.
For more accurate info on this matter i am tagging our Superstar @KimElston .
Thanks.
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Hi @valedaw2 I have an answer for this issue that players are experiencing after the recent update but I am just getting confirmed. As soon as I do I will let you know 👍🙂
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I tried that. It purchased more stardust. I have over 15,000 now.
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Let me see if I understand the issue.. when you tap on the 200 stardust to purchase lives, does it redirect you to the store to buy more stardust even though you have over 15.000 available? Is that the issue?
If yes, could you do me a huge favor and send a screenshot of the pop up that you get after tapping on the button?
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It actually purchased without going to the store automatically. It didn't give me the option to cancel. Before, if I ran out of lives, the option to purchase wouldn't show until I also ran out of stardust.
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Oh really? That doesn't sound good 😬
I've tried to see if I could duplicate this issue but it seems to be working for me. Which device do you play on and do you think you could make a video recording so we can pass this on to the Studio?
How to post a video in the Community
Thanks a million for your collaboration 🤩
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I play on my Android phone, Galaxy 10S Plus. I am on level 2702, so you know I have been playing for quite a long time. I am not sure that I can record it.
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A series of screenshot could be helpful if you can't record it, we can try that. In the meantime, I've passed on the details and the studio will try to see if they can reproduce this issue you are having.
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