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How to change team if team members aren't playing

kazi72
kazi72 Posts: 1

Level 1

edited December 2021 in Support

The team I have been put on aren't playing so I can't get rewards

Comments

  • Hi @kazi72 🙋‍♀️ Welcome

    What challenge are playing 🤔⭐

  • Monym
    Monym Posts: 10

    Level 2

    edited December 2021

    Hy i have seen non that you use only english language

    probably @kazi72efers to the challenge awake the tree

    It's not nice that you can only play two challenges and can't choose players when teammates aren't participating, blocking the progress of the challenge.

  • Hi @Monym Thanks for joining to help it's much appreciated 👍

    Yes you could be right but we need to check first so as we can give the correct advice

    Yes the tree is very frustrating when your team is inactive but it is set on a 24hr timer so that all time zones have the opportunity to join, if not once it times out you can continue to clear the remaining flowers 👍⭐

  • Monym
    Monym Posts: 10

    Level 2

    Thank you PrettyBubbles

  • @Monym You are very welcome

    Happy gaming and have a starlistic day 👍⭐

  • Monym
    Monym Posts: 10

    Level 2

    Hi, please, can you tell me why my friends on Facebook don't see me?

  • PrettyBubbles
    PrettyBubbles Posts: 27,121

    Hi @Monym Facebook are regularly having issues and friends and lives are the main culprits

    We do try hard to liaise with Facebook for fixes but we have no control over there time limit

    After level 1420 we will be no longer supporting the face book platform so if players still try to play this way there will many issues

    Players after this level will need to play on windows 10 without linking to Facebook or on a mobile device 👍⭐

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