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Wake the Tree event. Flower tiles are not loading correctly - *Under investigation!*
Comments
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There's an issue with level 4788 ο»Ώ@PrettyBubbles ο»Ώ , the screenshot is self explanatory really. Release the owls, which i did, but, um, yeah...where are the last 3 hiding? π€ I released them all on my first attempt, but obviously that won't count now π The game freezes after releasing them as well.
And for some reason i couldn't post this in Support.
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Hi @DU123 Oops You seem to be having regular freezing issues. Although we do experience them from time to time it shouldn't be repetitive.
Let's ask a few questions and try some various trouble shooting.
As your vehicle of play do you use windows 10, A kindle, mobile or Facebook
Windows 10 should be good to go
Kindle has issues depending on what browser you use
Mobile via play store she be good to go.
Facebook always has issues expecialy if you have passed level 1420 as no Facebook book are available after that
Let me know your vehicle of play and what browser you are using and we can go from there πβ
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Hi @DU123 Yes the freezing does correct itself quickly
With the owls I have seen this a few times and as it corrects itself on the next go unfortunately it can't be duplicated by our studio and as it is not known issue from a number of players at the same time there is nothing for to look into.βπ
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Hi @PrettyBubbles, my tree has been frozen for several days. I cleared 2 tiles & when I checked back later that day other players had cleared all tiles except for 1 color. It's been frozen since then which was 4 days ago. I wish that this was my only issue with this game. I haven't had ads for extra plays or bubbles for months now, have lost track of how many boosters that have disappeared from my game & Stella's hats have also disappeared for several days at a time. Lately it's becoming less pleasurable & relaxing to play. All of the frustration over glitches & issues has me seriously considering a permanent uninstall. βΉ
