The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
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⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Connection to internet
Answers
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Hi @Nadia2626 just to confirm what does the blue tab translate to in English
This is Important for us to know to help you further 👍⭐
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After clicking on "Connect", the following picture appears.
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Hi @Nadia2626 It should read profile the fact that it reads connect means you are not connected also when you select connect you should see this page
This is strange as you are using windows 10 or android 11 both are compatible
Do you by any chance have a note of your game ID so it can be looked into further
If not please send by private message to me the email address attached to your account 👍⭐
Note.. do not add your email address in this community post
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I don't see this page, the identification number is neither on Windows 10 nor on Android 11. It 's very strange . I sent the email address to the personal account.
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@Nadia2626 Thank you 👍⭐
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Hi @Nadia2626 We can not locate you in our system with the email you gave
Could you answer the following please
Is that email been previously connected to your account ?
Have you previously been connecting ok ?
We recommend you uninstall again and also clear cash let's see how that goes 👍⭐
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Android 11
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