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Upgrades

Karen_Le_Roux
Karen_Le_Roux Posts: 8

Level 1
in Support

Hi. I've sent a message earlier today. I was ahead of my husband in upgrading my bean stalk. He then received new upgrades and I still receive the message saying new upgrades coming soon. He s now way ahead of me. I have almost 55 000 fairy dust and cannot do anything with it regarding upgrades. Please assist. 

Kind regards

Karen 

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Answers

  • Lady_Choo
    Lady_Choo Posts: 25,847

    Hi Karen, 

    Unfortunately they like to  run a lot of tests that are not available to everyone at the same time. 

    I have a link here that explains what and why it happens.

    I understand your frustration here, I play Paradise Bay with my husband, and we often get testing features at a different time. Its lots of grumbling when its me, and "ah well its about time" when its him. So not quite sure if I prefer to have them first or not lol.

    Are you playing on a device? If so, check for updates in the app store :)

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  • Karen_Le_Roux
    Karen_Le_Roux Posts: 8

    Level 1

    Hi Chicken Slayer

    Thanks for your help.

    I'm playing on my phone and have downloaded the latest update. I even tried to  uninstall and reinstall the game hoping that may help but no luck there either. I now have almost 65000 fairy dust. I hope I'll get to use some soon.

    In the meantime I'm sure my husband is enjoying being in the lead ... for now! 

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  • Lady_Choo
    Lady_Choo Posts: 25,847

    Hi Karen, 

    I think he should treat you to something because you are very sad about it :D

    I will pass this on though to see if there is any update on it. You never know. But if its a waiting game, then hopefully soon! :)

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  • Karen_Le_Roux
    Karen_Le_Roux Posts: 8

    Level 1

    Hi Karen, 

    Unfortunately they like to  run a lot of tests that are not available to everyone at the same time. 

    I have a link here that explains what and why it happens.

    I understand your frustration here, I play Paradise Bay with my husband, and we often get testing features at a different time. Its lots of grumbling when its me, and "ah well its about time" when its him. So not quite sure if I prefer to have them first or not lol.

    Are you playing on a device? If so, check for updates in the app store :)

    Hi Chicken SlayerThanks for your help.I'm playing on my phone and have downloaded the latest update. I even tried to  uninstall and reinstall the game hoping that may help but no luck there either. I now have almost 65000 fairy dust. I hope I'll get to use some soon.In the meantime I'm sure my husband is enjoying being in the lead ... for now! 
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  • Karen_Le_Roux
    Karen_Le_Roux Posts: 8

    Level 1

    Hi Chicken Slayer 

    Thanks for all your help. 

    I'm taking a screenshot of your message so that he can see just how upset I am. :)

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  • Karen_Le_Roux
    Karen_Le_Roux Posts: 8

    Level 1

    Hi Chicken Slayer 

    Thanks for all your help. 

    I'm taking a screenshot of your message so that he can see just how upset I am. :)

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  • Lady_Choo
    Lady_Choo Posts: 25,847

    Haha I think that is a great idea! I have heard the games also been quite problematic, so I am waiting to see what I can hear back, then will update :)

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  • Karen_Le_Roux
    Karen_Le_Roux Posts: 8

    Level 1

    Thanks so much! 

    You're a star!

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  • Lady_Choo
    Lady_Choo Posts: 25,847

    Hi Karen, 

    So I asked Cez who is going to go back to the studio as yes its a test. Some people can see more than others as there are different variations of tests and they have to keep a percentage that aren't in a test for data stability. So not one test but many. 

    BUT the coming soon thing on people that are in the control groups (so possibly you) seems to be an issue. And you shouldn't be seeing it. 

    So I think the upshot of it is, she is going to find out exactly what she can and get back to you. So you defo need those treats now to ease the pain ;)

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  • Cezdiamond
    Cezdiamond Posts: 6,498

    I can see that you have been in the safe hands of our Superstar @Chicken Slayer 

    I am sorry there is little that we can do regarding which test group you are in, but I have added a little something to your game as a gesture of goodwill :-) 

    Thanks!

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