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Why do i get my daily reward but when I go to play the next round it is not there?
Teresa_Looks
Posts: 7
Level 1
in Support
Why do I get my daily reward but I do not have it when I go to play the next round?
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Answers
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Hi Teresa,
I know the daily bonus is having issues, can you let me know if you play on a browser or mobile and I will get you the troubleshooting guide
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I play on my phone and my laptop. It happens mostly when I am playing on my laptop. It's getting really frustrating!!! Hope you can help. Thanks
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Thank you, if you try this and see if it helps, and I will ask the moderators if there is any update on the issue too
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
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Has not helped. When playing on my laptop I still don't get my daily reward when playing Bubble Witch 3. I do not know why and I'm getting really frustrated!!!!!
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Sorry Teresa, it IS still a known issue but unfortunately we don't know when it will be fixed yet
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Rats!!! I hope they get it fixed soon. Thank you for your help.
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You're welcome, sorry I couldn't actually do anything but sometimes it helps to know you're not alone.
One thing I will say is though, they do have a long list of issues to sort out, and unless it actually affects gameplay, it is rated in order of priority. Please stick with it, they will fix it, but it might not be for some time
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Thanks
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