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Level 1308

Libbbbby
Libbbbby Posts: 2

Level 1

Cannot retry on this level ... when I fail the level there is a swirling circle and it says Magic in Progess and nothing happens ... this has been happening for days !!!!! Playing on laptop ...

Answers

  • Stella_1
    Stella_1 Posts: 456

    This is a PC system glitch which has happened to me a great many times since I am on Chapter 362, Level 7219. Customer Support will generally replace what items you have expended on the Level you are working on with the exception of Gold Hats when this glitch happens. It is a pain when you are near the end of finishing the Chapter, but persevere. You can get past it. Also, Customer Support may have you reload the game for updates that may not have happened on your system.

    Stella_1

  • johamilton
    johamilton Posts: 26,805

    Hi @Libbbbby, please do a reset on your game. Log out of your game, turn your off, let it sit for a few seconds, then turn back on. Now log back into your game. Hopefully that will clear it up.πŸ’•

    Also as @Stella_1 make sure you app is up to date. 😊

  • Stella_1
    Stella_1 Posts: 456

    Libbbbby: Hope your problem gets resolved soonest. BW3 has the BEST Customer Service EVER!

  • PrettyBubbles
    PrettyBubbles Posts: 27,119

    Hi my friend thank you for arriving to help out libbbbbyπŸ’“

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