Is anyone else having problems claiming the prizes for the Bouncee Bonanza event? Mine keeps saying "calculating results". It's been saying that for a couple of days now.
This is still in testing phase and that's why there were a few issues with it. Sorry about that! Did you enjoy it though, @mollieQ? Any extra feedback on it (apart from the reward not being added) is more than welcome
As for the reward, I'll add a few items to your account as compensation! all I need is your Game ID, check here if you need to know how to find it.
Great, @mollieQ, thanks for the feedback As for your reward, it's been added and is now waiting in your game. You'll get it next time you open the game!
Hi @mollieQ are you still having issues with it? I will be honest, I haven't come across this one, can I check it is bubble witch 3 not one of the other games?
Ok, have you closed it completely from the background and tried changing networks? sometimes its because an event has finished and it hasn't registered. Are you playing on ios or android?
I'm also going to ask a colleague, @Lynette if she has heard of any issues?
This is still in testing phase and that's why there were a few issues with it. Sorry about that! Did you enjoy it though, @mollieQ? Any extra feedback on it (apart from the reward not being added) is more than welcome
As for the reward, I'll add a few items to your account as compensation! all I need is your Game ID, check here if you need to know how to find it.
Hi @QueenMia, thanks for getting back to me. Yes, I really enjoyed the bouncee bonanza event. I enjoy playing all the events except I find a couple of them (spooky library), (stella's lab) are too difficult to complete. My game id is 10183093409. Thanks @QueenMia and @Chicken_Slayer for your help.
Great, @mollieQ, thanks for the feedback As for your reward, it's been added and is now waiting in your game. You'll get it next time you open the game!