No connection

kaznotnorm · February 17

this has started happening, I’ve got wifi, tried cellular, tried all troubleshooting and can’t seem to get online

PrettyBubbles · February 17

Hi my friend welcome to our friendly BW3 family 👪 it's lovely to meet you

Can you tell me what device and platform you are using 💓

kaznotnorm · February 17

PrettyBubbles · February 18

Thank you

Please go to the home screen before selecting play select the dashes bottom left

You should see this

Can you tell me if you have the profile tab

If it says connect please select it and follow the instructions

Please let me know how you get on 💓

1Seerer · February 20

I'm having the same problem when I select my profile it says no connection, which I am, can this be fixed, I also get the same screen shot

PrettyBubbles · February 21

Hi my friend can you post me your screenshot of the area I posted above then the one you see after selecting profile 💓

1Seerer · February 21

Thanks PrettyBubbles, it seems that the problem has been resolved, I was able to sign in today.

PrettyBubbles · 10:52AM

That good to hear my friend 💓

Answers