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Issue with badge rewards
My rewards for my badges have changed. Last week I had some that were going to be worth 2500 fairy dust and now they just show 50. This has happened several times. I Have been earning badges, but I only get 50 every time, and I know they increase with each level. But in my case it will only give 50. please help.
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Best Answer
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Thank you! I downloaded the mobile app, and the rewards are fixed on there! I appreciate all the help!1
Answers
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Hi @MNeal3 and welcome to the Community
We have had issues with these in the past, but it's been fixed for a few weeks now. Could you please let me know what device you're playing on as well as what game version you're running?
Also, I would recommend you to update to our latest game version (from today) to avoid any kind of issues with the game
Please let us know!
Thanks
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Playing on Dell Inspiron laptop, using Chrome. As far as I know I have latest version of game. This has been an ongoing issue for me. How do I tell what version I am playing and update it?0
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Hi @MNeal3 Mia is on leave at the moment so I will try to help.
Just to confirm you are playing via the browser not the windows 10 app?
Could I ask you to clear your cache and cookies and see if that helps. If you are not sure you can find out how to do that here
**Superstar Information Post** Troubleshooting help — King Community
Then please come back and let me know if its worked or not 0 -
Playing thru facebook bubblewitch app, cleared cookies and cache and still not corrected
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Thank you for them, I will pass it over to the acting CM while Mia is away. I know we had this issue a while back on mobile so they maybe need to look at this one too 0
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Thank you! I really appreciate all the help.1
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You are welcome, if the game is not behaving properly, you won't enjoy it and we don't want that! I have sent her a message so I will let you know as soon as I hear anything if she doesn't sneak here first 1
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Hi @MNeal3
This issue with reduced rewards for badges turned out to be a bit more complex thank expected - the game team hasn't been able to resolve it just quite yet.
I understand that it's a frustrating issue to have but perhaps you would like to try out a workaround: You shouldn't have issues with these rewards on mobile or if you have a Windows 10 app you can download the app version from the Microsoft Store.
I have sent a little compensation your way too. 1 -
Thank you! I downloaded the mobile app, and the rewards are fixed on there! I appreciate all the help!1
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woohoo awesome!!0
