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Why aren’t my stars converting to stardust?

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1…457910

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  • John1810
    John1810 Posts: 14 Level 2
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    My stars started converting again and I got all my dust I had earned back at one time.
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  • John1810
    John1810 Posts: 14 Level 2
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    Mine is back stuck at 15 but I have had it convert them twice over the past several weeks and I end up getting all of my stardust at one time.  The problem is still not fixed.
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  • nxphe
    nxphe Posts: 1 Newbie
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    Hi, the bottle at the bottom of the screen that collects stars up to 15 for fairy dust has been stuck on 15 for a couple of days despite having collected over 100 in that time. Does anyone know how to fix this ? Thanks !  :-)
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  • nxphe
    nxphe Posts: 1 Newbie
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    here’s some screenshots showing my progression from lvl 1005 - 1007 earning 3 stars each time but the star dust bottle remaining at 15. I doubt i’ll get any of the stars back but I’d at least like to be able to get the game to work properly.



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  • John1810
    John1810 Posts: 14 Level 2
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    I am still having a failure to convert stars to stardust even though twice I have had my stars converted at one time and received what seems to be all of the stardust I have been entitled to.  My assumption is that the number of stars are held in a buffer and either some random action or some action by King staff triggers the conversion.  My ID number is 1090153035
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  • emily0526
    emily0526 Posts: 7 Level 2
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    And once again it has fixed itself and frozen 15/15. Seriously considering uninstalling it, I'm hoping itll be fixed soon but I dont have my hopes up. Gamer ID 10805988725 android cell phon . 
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  • anniebell2813
    anniebell2813 Posts: 2 Newbie
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    My stars aren't converting to star dust either and the house is stuck at 15 out of 15. This has been going on for over a week and several chapters.
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  • John1810
    John1810 Posts: 14 Level 2
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    Mine has had this happen three times and after it corrects itself it happens again.
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  • FalyeVessun
    FalyeVessun Posts: 1 Newbie
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    John1810 said:
    Mine is back stuck at 15 but I have had it convert them twice over the past several weeks and I end up getting all of my stardust at one time.  The problem is still not fixed.
    John1810 said:
    Mine is back stuck at 15 but I have had it convert them twice over the past several weeks and I end up getting all of my stardust at one time.  The problem is still not fixed.
    The same happened to me. But still not fixed. 
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  • emily0526
    emily0526 Posts: 7 Level 2
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    Even tried to contact support and that was just useless. Would like to know if they are working on the issue or not. 
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