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3 extra bubbles ad not showing

Sh
Sh Posts: 20 Level 2
edited March 2019 in Support
I'm on level 1483 and for the last 20 or so levels, I've never been offered to watch an ad for three more bubbles.
Is this how the levels work or is it my phone/app?  I don't want to lose boosters if I have to reinstall :/ 

I'm online when playing. 

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