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Why am I not getting help from other members
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Answers
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@grannyglo Heya! Welcome to the king community. @KimElston Can you please help with this problem?
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Hi there @grannyglo. Please ensure there's no disruption on your internet connection including high volume of online streaming. If yes, pls stop these activities for a while as it may cause the game to not function properly.
Then clear device cache or storage (not data).
Log out from your game and account.
Reboot/restart device. Then log back in as usual. Hope you're able to see your list of friends.
If the above didn't work out, please click on the link below and follow the steps as recommended.
https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing/p1
Let us know the outcome by quoting this post.
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Hi there @grannyglo please ensure your internet connectivity is not disrupted by poor connection or high data usage. If yes, pls stop all online activities temporarily.
Clear device cache/storage (NOT data). Log out from game from all acc.
Restart/reboot device. Then log back in as usual. Hope you can see your friend list again.
Otherwise, pls click on this link for more solution and let us know the outcome https://community.king.com/en/candy-crush-saga/discussion/301050/shortcut-profile-pic-missing/p1
thank you.
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