QueenB

Community Manager

Hi @Samp1991 and welcome to the community 😊 I hear your frustration, especially after playing for more than 12 years. When you’ve seen the game evolve over that long, changes in level difficulty can definitely feel noticeable. Levels marked as Hard, Super Hard, or Nightmarishly Hard are designed to be more challenging than…

Hi @TammyChinel If you’re unsure about anything related to Candy Crush All Stars, the best place to start is the official Terms & Conditions and the FAQ, where you can find all the details about how the tournament works, eligibility, and participation. If you still have questions after reading through them, I recommend…

Hi @BarbaraJeanNC So the fix was sent out for mobile users, are you also having this issue but on Facebook? Or are you playing via the game app from Microsoft Store?

Hi @Sami4466778 😊 Thanks for sharing your thoughts about the music! I’ve moved your comment into this discussion because it’s about the Candy Crush All Stars soundtrack, and I thought this thread might be the closest match for what you’re talking about. You’re definitely not the only player who remembers and enjoys the…

Hi everyone 👋 Thanks for the additional reports and for linking the other discussions @Alienscar that actually helps put things into perspective. From what I’m seeing so far, it looks like the Super Color Bomb itself may not be the issue, but rather the game freezing around the moment the Super Color Bomb info popup…

Hi @Giuggiola 😊 Thanks for explaining the situation so clearly! Let me double-check internally about how often this offer is supposed to appear, just to make sure everything is working as intended. If there’s anything important to share, I’ll let you know here. In the meantime, you can keep playing normally and enjoy the…

Thanks for the screenshot @Squirrely_Girl23 It should say 1st Knockouts 🤔 as @Alienscar mentioned, have you tried playing a few levels and checking the leaderboard after playing? It looks like the game is not updating…

Hi @Villkatten 😊 I understand how that could be confusing. The Multiplier Tokens are limited to 6 tokens for the entire All Stars tournament, and once they are used, there aren’t any additional ones given later in the event. All players should receive a pop-up message in the game explaining how the tokens work the first…

Hi everyone 😃 We have an update! Please make sure you update your game to version 1.323. which should fix the issue with the Booster wheel. If the issue persists after updating the game, please let us know and share a screenshot of the version you have installed. Thanks all for your patience 🤗

@MountainMom @PummyRaj @kiara_wael @bearwithme