QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3146530#Comment_3146530 Hi Colleen 😃 Thanks for bringing this issue to our attention. We've reported the problem with the spoons in the Baker’s Box event to the team, and they are looking into it 😉 We understand how frustrating this must be, especially after…

https://community.king.com/en/candy-crush-saga/discussion/comment/3146074#Comment_3146074 Hi Mandy_Welsh, To help with your connection issue and the daily treat wheel problem, could you please let me know which device you're using to play Candy Crush Saga (e.g., iPhone, Android, PC)? This information will help us find the…

https://community.king.com/en/candy-crush-saga/discussion/466023/problem-playing-on-facebook Welcome to the Community, @agnamilo! Thanks for reaching out to us and let’s try to fix that so you can get back to crushing those candies! Here are a few steps you can follow: Clear Your Browser Cache: Sometimes, a full cache can…

https://community.king.com/en/candy-crush-saga/discussion/466025/why-lifes-get-frozen Hi there, MFKhan! Sorry to hear about this 😕 Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak…

https://community.king.com/en/candy-crush-saga/discussion/466010/is-anyone-having-problems-with-playing-candy-crush-saga-on-a-chromebook Hi blueeyes44 and welcome to the Community 😃 Sorry to hear you’re having trouble playing Candy Crush Saga on your Chromebook. Yes, we have had some reports about our game not working…

https://community.king.com/en/candy-crush-saga/discussion/comment/3145617#Comment_3145617 Thank you very much for providing the details 🙏 I've passed on your case and waiting to see if I can get any help with this before weekend 😉 In the meantime, do you have a different device that you can try playing the game on?

https://community.king.com/en/candy-crush-saga/discussion/comment/3145769#Comment_3145769 Oooh 😨 thanks for sharing! I've passed on your feedback to the team as they have not made any changes lately so they will need to check with Facebook what is happening. This might take some time to investigate so I would recommend…

Thank you to everyone who reported the issue with level 17 324 🙏 The team is already looking into it, and a fix is on the way. We appreciate your patience and will keep you updated as soon as we have more information 🙂

https://community.king.com/en/candy-crush-saga/discussion/comment/3145490#Comment_3145490 https://community.king.com/en/candy-crush-saga/discussion/comment/3145491#Comment_3145491 Hi namkhian, Thanks for sharing your Game ID! Can you please let us know when was the last time you received your 100 Gold Bars reward? This…

https://community.king.com/en/candy-crush-saga/discussion/465917/game-freezes-in-iphone-11-ios-17-5-1-10gb-free-space Hi crisllorens, I'm sorry to hear you're having this issue 😮 This has been flagged before and the team did send out a fix for this but I can check and see if it's something else going on. Could you please…