QueenB

Community Manager

Technically, it's fine to have another account, as long as it it not used to spam or for other toxic behaviours 🙂

https://community.king.com/en/candy-crush-saga/discussion/comment/3058473#Comment_3058473 Hi Verun1989, happy to have you here 😃 If you still have access to the old device, keep the game installed so you can at least use the boosters you have saved on perhaps tricky levels until you are able to collect boosters on the new…

https://community.king.com/en/candy-crush-saga/discussion/comment/3058794#Comment_3058794 In that case, contact our Player Support team through the game app and report the issue: Next, select "My Gam Progress" from the list below: Next, choose any topic from the list and: Once you've picked a topic, scroll all the way down…

https://community.king.com/en/candy-crush-saga/discussion/449923/lost-game-progress Hi and Welcome to the Community! I'm sorry to hear your game got erased but there are few things you can try to get it back: If you used Facebook to backup your game, then the levels are most likely saved on your Facebook account. Try…

https://community.king.com/en/candy-crush-saga/discussion/449908/i-have-not-received-the-gold-bars-i-won Hi there and welcome to the community! It sounds like you have been playing Candy Royale and I'm sorry to hear about the hiccup with the gold bars. Since restarting didn’t do the trick, it’s best to get in touch with…

https://community.king.com/en/candy-crush-saga/discussion/449912/bluestacks-and-candy-crush-saga-unable-to-start-level-6911 Hello there, tiger_lcf 🐯 Unfortunately, we don’t officially support emulators like BlueStacks for playing Candy Crush Saga. This might be why you’re experiencing some glitches. Candy Crush Saga is…

@PummyRaj @kiara_wael @bearwithme 😉

https://community.king.com/en/candy-crush-saga/discussion/449744/should-adventure-path-look-like-this Hi helhar, This is a bug we used to have but that should have been fixed 🤔 Can you make sure the game app is up to date and is the feature still available in your game or is it over? Thanks 🙂

https://community.king.com/en/candy-crush-saga/discussion/comment/3058329#Comment_3058329 Hi there, This is a new requirement coming from Facebook and there are few steps you can try to get rid of that message you keep getting: 1. Remove an app or game that you've added to Facebook Tap in the top right of your Facebook…

https://community.king.com/en/candy-crush-saga/discussion/comment/3057217#Comment_3057217 Hello @collegeamoco, Thank you for bringing these issues to our attention, and I'm sorry to hear about the trouble you're having with the app! Let's try to sort this out with a few troubleshooting steps: Clear Cache and Data: Go to…