QueenB

Community Manager

Comments

  • Hi @triciamw 👋 Thanks for sharing your thoughts 🙏 The prices and offers you see in the game can vary from time to time, as the team regularly runs tests to find the best balance between different bundle sizes and prices. That’s why you might sometimes notice changes in the options available. I’ll make sure to pass your…
  • Hi @Red4473 👋 That’s a really thoughtful and detailed suggestion and thank you for taking the time to put this together 😃 You’re right that protecting younger players and ensuring parental consent are really important. The systems that handle age verification and data privacy are managed according to existing digital…
  • That’s such a good spot and I love how you’re already testing it out 😊 It’s definitely a fun addition for those who enjoy ads-for-rewards features. Let us know how it goes once you’ve played around with it a bit more as I’m curious to see what you think after a few days 😃
  • Hi @DiDag Thank you for sharing this so openly. It sounds like you’ve made a really thoughtful decision for yourself, and we genuinely wish you all the best on this next step in your journey. You’ve been part of the community for a while, and we appreciate the time you’ve spent here with us. Take good care of yourself and…
  • Thanks for sharing your Game ID 🙌 I’ve just checked in with Player Support so they can take a closer look on their end… you might not hear back right away, but keep an eye on your game just in case 😉
  • Click here is gif is not working: How can I find my user ID in Candy Crush Saga?
  • 😭 Could you please share your Game ID with me? You can find it by following the steps here: 👉 How to find your Game ID Once you have it, share it below and I’ll see what I can do for you!
  • Hi @FileoFish123 👋 You’re right! Before, you couldn’t make matches on those empty tiles, and it did block progress on some levels. The studio received a lot of feedback about it and made some changes. Just like @christinewupp mentioned, this has been changed and you should be able to match candies on empty square. If you…
  • Hi @vinshine 👋 Thanks for letting us know! I just want to understand a bit better what’s happening so we can share it with the team. When you say the ad finishes and the page goes back automatically, does it: take you back to the level but without giving the reward? restart or reload the level completely? or show any kind…
  • That’s a great question @Billy254 There hasn’t been a fixed schedule for Candy Pins just yet as they’ve been tested in phases. The last round was about a week and a half ago. The sweet news is that Candy Pins will be back next Monday, November 3rd so hang in there, it won’t be long now 😉