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Levels are not syncing across devices - Edited by CM: Issue FIXED!
Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
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🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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Booster wheel not working - Edited by CM: Under Investigation!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
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Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
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Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
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Advertisements go to blank page
I have been unable to access most advertisements. The page still goes black. Does anyone have any ideas? I have tried speaking to Meta, rebooting, etc etc
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Hello, I have a question Clarification Regarding Visa Requirement – All St the All Stars 2026 rules.
Dear Candy Crush Saga All Stars Team, I hope you are doing well. I am currently participating in the All Stars 2026 tournament and I have a question regarding point 6.3.2 of the rules. I am an Albanian passport holder and currently reside in Germany with a valid residence permit and full-time employment. As a result, I…
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Yetis draw
first of all your forum board sux and is not user friendly do you need to sign in to post or view announcements cause it does not let me do either how do you do it no instructions 2nd why in the name of god do you release another non working game (yetis draw) that is not working. Pass levels get tickets you say well I have…
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How to get in contact with King
hi- I’ve had issues with bugs on a bunch of levels lately and so much freezing. Can someone please help me figure this out? The fish aren’t going where they’re supposed to, one of the candy ropes was cleared via a giant candy and didn’t go away which made me lose the round as well.
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Problem with add
Have an add locking the saving of the progress and collecting boosters on cinedelicious.
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Candy Crush Blank Ad freezing game?
blank af freezing game on candy crush. Why
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No end challenge this week
am I the only one having this issue?
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Fraud happing
it is 3rd time that my money got deducted and i did not recived my gold bars😡if this happing i should delete my account
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candy crash saga progress
i try to transfer the progress of the game from facebook to another email but i can't successfully sync, i need help, it won't sync the progress
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Screen Freezes after watching ads, unable to collect the rewards - Edited by CM: Under Investigation
It is happening for a week. I have already tried uninstalling and installing the app but it didn't work.
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Eski Seviyemi Talep Ediyorum
Merhaba, oyunda yaklaşık olarak 6000 seviyedeydim şu an da 90 olarak görünüyorum eski seviyeme tekrardan ulaşmak istiyorum yardımcı olur musunuz?
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Win Streak Not working properly
Hello! For some time now, my win streak is not working properly. For example, right now I'm on Win Streak 15. At my level, it goes to the "5th bag" of free gifts, for example, color bomb, strip/wrap etc. However for the last several months, no matter what I do, I am unable to get the the 6th and final bag. I've been…
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Deleted app accidentally - how to retrieve levels
I accidentally deleted the app, and when redownloading it it has not stored my levels. I was not logged in through facebook or apple
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Yeti's Draw feature not working
I have completed all the levels to earn tickets and yet it shows only 12/15 collected and also there no extra tickets in further levels to collect
