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Why the graphics of the game are bad in my device?!

MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
Hi Developers,

I have some problem with the game, is pretty bad, is the graphics quality are very low! I have Samsung Galaxy J2 with 1.5gb ram probably and I don't have any issues and bugs or crash into the game but I don't know why the graphics is bad?!
Please make an improvement for the graphics for my phone and make the Game even better and smoothly!



Have a great day! πŸ’ŸπŸ’ž

Thanks,
MightyWolf 


Be stronger, braver yourself, and be king!

~ MightyWolf ~
πŸ’—

Comments

  • LynetteLynette Posts: 2,889 Superstar
    Hi @MightyWolf15,   
    It should work ok on your phone :o
    Can you post some screenshots and show us what you mean by 'bad graphics'?
    Too many games, not enough time!

  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Hi lynette, Bad graphics means the graphics are very low quality and it seems little bit wired! 
    En example : 
    The icon looks bad and look on that!

    I don't know how I can explain this to you but look to right corner of the picture!

    Anyone also this one!

    I don't understand how I can explain to you but this is graphics bad means! 
    I'm test it to my tablet have a low performance then my phone and the graphics of the game in this tablet look so great and I don't know why that happen! 

    Please tell me anything about it! 
    And thanks! 


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Please any awnser or anything and have a great day! 
    Thanks, 
    MightyWolf 


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    edited October 2018
    Hi Developers,

    I have some problem with the game, is pretty bad, is the graphics quality are very low! I have Samsung Galaxy J2 with 1.5gb ram probably and I don't have any issues and bugs or crash into the game but I don't know why the graphics is bad?!
    Please make an improvement for the graphics for my phone and make the Game even better and smoothly!


    Happy Halloween! πŸŽƒ
    Have a great day! πŸ’Ÿ πŸ’ž 

    Thanks,
    MightyWolf 


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • AlejHerrBar2k3AlejHerrBar2k3 Posts: 465 ✭✭✭✭
    On what context are graphics in your device bad? Framerate drops? Corrupted textures? Lagging experience? Please give a further explanation to your issue.
    Alejandro Herrera Barboza, 15, from Costa Rica
    An Aspie with a strong passion for gaming and computing!
  • QueenMiaQueenMia Posts: 4,827 Community Manager
    Hello @MightyWolf15

    I would think it comes from your device :/ Is it only with Candy Friends? Have you tried re-install the game?

    Let us know!

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  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Yes I'm doing everything and the textures and the graphics is still low quality! I'm test the game in my tablet and it's really low performance then my phone but the graphics of the game in this tablet is normal and great but I don't understand why my phone is doing this! 
    Please @QueenMia fix this problem and made small update also for divine surprise glitch from a levels 401-440!
    Thanks again! πŸ˜‰


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Yeah this bad graphics is happening only on Candy Crush Friends Saga not in another games!


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • QueenMiaQueenMia Posts: 4,827 Community Manager
    Ok, thanks for the info @MightyWolf15 - We're looking into these and I'll update you as soon as I get some news for you. Until then, enjoy the weekend :) 

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    Candy Crush Friends - Win Gold bars - Here
    Bubble Witch - Win Gold bars - Here

    Join our Superstar Summer Contest here - Fun and Gold bars guaranteed πŸ’

  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Thank you and happy Halloween! 


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Hey @QueenMia, I ask you a question about the Tiffi and Yeti skins! 
    Why you're remove the Tiffi the vampire?

    And why you're remove a Yeti the werewolf from the game!?

    That's because you are going to release them in Halloween party or what?

    Please tell me anything again and thank you very much !


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Hey @QueenMia you are released a helloween update and it's a great update so far but I know what is the problem about the low quality graphics! The problem is the actual ui of the game! So fixed please ! If you like what is the low quality graphics means just test the game in Samsung Galaxy J2 and tell me why this is happening! Thanks again! 


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
  • QueenMiaQueenMia Posts: 4,827 Community Manager
    Hey @MightyWolf15 thanks for the info. We are looking into it but there might be no update on it for a while. I'll get back to you once I hear back. Thank you for your patience :) 

    Managed to add the vampire outfit to your collection? 

    Welcome to the King Community!
    No account yet? Sign up here in 2 seconds!



    Candy Crush Friends - Win Gold bars - Here
    Bubble Witch - Win Gold bars - Here

    Join our Superstar Summer Contest here - Fun and Gold bars guaranteed πŸ’

  • MightyWolf15MightyWolf15 Posts: 301 ✭✭✭✭
    Yes with Yeti the werewolf! πŸ˜‰ Thanks 


    Be stronger, braver yourself, and be king!

    ~ MightyWolf ~
    πŸ’—
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