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Richard, you have 50 Gold Bars waiting to be used!

Richard_Bell
Richard_Bell Posts: 1

Level 1

Link didn’t work for free gold bars I a little  disappointed. 

Answers

  • _Elsa_
    _Elsa_ Posts: 37,381

    Hi Richard, I don't think that is a legit message coming from King.  I will check with a King Community Manager to see if it's supposed to be a random player gift or something that you shouldn't be getting.  When I get a response I will try to let you know what's going on with that.

  • Xarly
    Xarly Posts: 2,509

    Hi Richard,

    Like Elsa said, that is not a message coming from us, here at King Care at least. If you can share with us the source of that message we can follow up with better information.

    Cheers,

    Xarly

  • AnnaH
    AnnaH Posts: 1

    Level 1

    Got the same e-mail. Sent from 
    newsletter@email.king.com

    ”Du har fortfarande 50 guldtackor! Använd dem för att få lite välbehövlig hjälp på den där klurigs nivån!” Then follows ”box” marked ”Använd dina guldtackor” (and if I press the link marked I get the question if I want to open in appstore. Weird. 
  • Xarly
    Xarly Posts: 2,509
    Hi AnnaH,

    We just checked and it is indeed part of our newsletter service. And you are right, by some technical issues the gold bars were not granted. I've gone ahead and granted them in your account, so you should be having them by now.

    Hope this works for you!

    Cheers,
    Xarly
  • anne1954
    anne1954 Posts: 1

    Level 1

    I am also getting an email that says I have been given 21 bars to use but I can't seem to find out how to claim them. When I click on the link, it opens the game but the gold bars are not there.
  • Coop143
    Coop143 Posts: 9

    Level 2

    I am having the same type emails for all four of my games for many months all coming and none of them work

  • Lola_Pop
    Lola_Pop Posts: 12,039

    Hello @Coop143 !

    Welcome to our Community!!

    Can you please take a screenshot of the message you're receiving? Here is how you take a screenshot and here is how you send it to us.

    Thanks a lot!!

  • Coop143
    Coop143 Posts: 9

    Level 2

    I just realized this is for candy crush friends... and this community is for jelly crush... can you still help me? thanks

  • Sharon_Loose
    Sharon_Loose Posts: 1,900

    Hi @Coop143 I expect @Lola_Pop will still be able to help you, she may move your question to CandyCrush friends.

  • Coop143
    Coop143 Posts: 9

    Level 2

    thank you

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