Unable to get Misty on Candy Crush With Friends

aquaranta40

hi,

i am not able to get misty with stars. I have been passing levels and getting stars (approximately 15 stars) in order to unlock misty. However, every time I close out the app and come back to play later, all the stars I have gotten toward getting misty for a character have disappeared. I would like to get the stars back. 

chamman

Ive beaten a few boards and collected stars... And now when i log in its still 20sumn hours left but i have no stars!!! 

Alansmart

Hello @chamman, that is unfortunate for that to happen as I think you meant the starchaser event going on.. do you happen to have any pics to show any stars you had?

chamman

No i dont have any pics... But u can see my progress since the event started

AlejHerrBar2k3

I don't understand anything about this. Do you mean that you can't be able to "promote" Misty to the gold medal, or do you mean trying to unlock Misty herself from an ongoing in-game event? I think it's the former.

By the way, if you don't talk specifically about Candy Crush Friends Saga, please post a thread to the appropiate King community for your game.

Alansmart

Hello again @chamman, I'm not sure if that can be viewed @QueenMia may have more info available to help.. I hope this can be resolved for you

QueenMia

Hello @chamman and thanks @Alansmart for flagging this to me!

@chamman, there is no special event running to unlock Misty at the moment. Would you be able to clarify what's your issue please as I'm not sure I understand it - Are you missing Misty? Are you missing stars?! Or is it something else?

Thanks a lot in advance!

chamman

I was collecting the stars during that event i just used misty cause i aint know the name of the event... But everytime i would log back in it kept saying 0/20 stars...it was fustrating

Veeresh

Hello @QueenMia,

I didn't get this event but a couple of friends mentioned this in a FB group. I may not be fully correct but I think players needed to collect 20 stars by selecting Misty for clearing the levels in a specific time and they could unlock a certain Nutcracker costume. This is similar to Tiffi the Turkey event during Thanksgiving.........

Alansmart

Heya @Veeresh, the pilgrim nutcracker was unlocked by collecting 20 stars and you could use any character to obtain the stars.. I think the players had 48hrs to accomplish the goal. @chamman I am very sorry to say that I don't think support can help with this issue 😣

Veeresh

Hi @Alansmart
Thanks for the info. I think players have witnessed 3 Star chaser events so far but I didn't get even one. Also there are players who have collected 31 costumes whereas I have only 27 and 2 partially collected. I don't know why the remaining 2 costumes aren't appearing in my device.

Alansmart

Hi again @Veeresh, I believe the answer is that some players are running test play with certain parts of the game.. some players have upgraded original outfits (silver, gold, rainbow) and some have costumes that others do not at the moment.. the dev team is testing things out with random players, I think the time will come when all have the opportunity to collect these things (nutcracker might not be in that list as the event said limited time only?) I hope this helps clarify the differences in players characters.. keep calm and crush on 🍬

Veeresh

AlejHerrBar2k3 said:

I don't understand anything about this. Do you mean that you can't be able to "promote" Misty to the gold medal, or do you mean trying to unlock Misty herself from an ongoing in-game event? I think it's the former.

By the way, if you don't talk specifically about Candy Crush Friends Saga, please post a thread to the appropiate King community for your game.

The above player is mistaken with respect to the character. There was an event for 48 hours during which players needed to collect 20 stars to unlock Nutcracker the pilgrim. .......3 other players have mentioned the same problem. There progress and stars are saved and visible on the map but the stars under the event have disappeared after they closed their game. 

QueenMia

Hi guys and thanks for the details. @aquaranta40 @chamman, I've merged your questions as they are similar. 

It indeed sounds like there is a special event but as far as I'm aware it should be on Nutcracker the Pilgrim. My guess is that the event is over and therefore your stars disappeared but let me check that and get back to you! 

Thanks and until then, have a great time