Windows 7 Facebook refresh progress from iPad

rehert

In Windows 7, I accidentally removed Chrome's cookies which reset Candy Crush in Facebook to level 1. On the iPad, I am still on level 2,639.  The iPad supposedly synchronizes with Facebook.  How can I restore my progress in Facebook on Windows?  thanks.

JustPlaying

Hi @rehert Welcome the the Candy Crush Friends Saga Community.

You can post issues for Candy Crush Saga on the Candy Crush Saga Community I can try to help since the troubleshooting is the same. 

Your Facebook progress is saved the the Facebook account you are logged in on in the iPad. When you play on Facebook it should go to the same level as levels are not tied to cookies and there is no actual way to reset Facebook to level 1 without back end help. So no worries.

Make sure the iPad is logged in with the same Facebook account you are trying to use with Chrome and that it is syncing. 

Please follow the steps on here to help you get your progress back.

https://community.king.com/en/candy-crush-jelly-saga/discussion/243865/how-to-get-your-level-and-progress-back#latest

If the troubleshooting doesn’t work, then please complete the contact form and they can manually add it back for you.

https://soporto.king.com/contact