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I have to purchase lives to complete a level, but then I'm thrown out of the game. Why?

BettyJ
BettyJ Posts: 2

Level 1

I'm finally at the end of the level but have to purchase lives to finish. I click the button to purchase, which takes me to Amazon (I'm playing on an Amazon Fire Tablet) to pay for coins to purchase lives, and I am successful. Then I click on the purchase of lives and am thrown completely out of the game. This has happened many times and is very frustrating. Why does this happen? 

Answers

  • seagull398
    seagull398 Posts: 22

    Level 3

    I do not know

  • JustPlaying
    JustPlaying Posts: 4,196
    Hi @BettyJ Welcome to the Candy Crush Friends Community :)

    I am sorry to hear that you are having this issue.  You can follow the instructions here for not being able to use your purchase. 
    Not sure why it would be happening.  Can you confirm the Game and if it happened on more than one level or all on the same level and which?

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