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app didn't download
Answers
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Hi @ahysom and welcome to our Community π I am sorry you are experiencing this kind of issue. Please check this link and see if these steps help you
https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase/p1?new=1
At the end you have link for purchase refund. Be aware that due to holidays you may not get immediate answer, so please be a little patient.
Happy holidays π ππβοΈ0 -
King.com directed me to their site, asked me to sign in and go to settings in top right corner of screen. Β when I click on settings the only 2 options I have is edit profile and log out, I am not able to check my transaction history.0
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@ahysom Did you try to log out and log in again? Maybe it will change0
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yes!0
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may be because I did not have a king.com account when I purchased the 2 packages that didn't download0
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@ahysom So you had a Facebook account? Please follow this link where you have detailed explanation how to complete a King contact form
Β https://www.elsalanger.net/blog/how-to-complete-a-king-contact-form0
