Why did my daily count go back to 1 when I never missed a day?

CrushinCandies47

I have been playing the game non stop for 2 months and all of a sudden a couple of days ago it goes back to 1. Is this normal? Does the counter reset after 60? Please help me understand. Thank you. 

Joseph45

Hello @CrushinCandies47, and welcome to the sweetest community around! Has it been well over 24 hours between your last visit? For example, did you visit the game and claim your daily reward on one day in the morning, but then you didn’t come back until later in the evening on the next day (Perhaps something like 10 AM one day to say, 8 PM the next day)? If this or a similar case occurred, then it may be possible that the reward calendar may reset. I hope this helps you, and Happy New Year! 

mrssayne

I play Candy Crush Saga every day, but for the last month, the daily bonus is always for Day 1 and never advances. :-(