Why can't I connect to the store

msthang53

I keep getting this error message and I can't connect to the store.

QueenMia

Hey there @msthang53

To avoid that kind of issue, remember to clear cache and cookies regularly and always make sure you have the latest game version. That sounds simple but that usually solves all problems!

Here are the steps to follow in case of connection issue with the store for iOS and for Android.

If you still have issues after doing this, please tell me a bit more: What's your device, when do you get the error (where do you click) and a screenshot would be very helpful.

Thanks