Stuck lvl 535 candy crush friends

lilport

I've completed lvl 535 on all stars and it won't Progress's me please help WO t move from lvl 535

JustPlaying

Hi @Comte what happens after you finish a level? If clicking next after completing a level does not take you to the next level or to the map showing you on the next level please check this faq for troubleshooting.

Comte

I have been stuck on a level in Candy Crush Friends Saga even though I have passed it several times. How can I move to the next level?

AlejHerrBar2k3

The game should show a prompt to indicate that the level has indeed been completed (e.g. the score rank you know). If the game does not show anything and you suddenly close it, then the game will not understand that you've completed a level. You should let the game show the prompts when you have finally realized that you've finished it.

JustPlaying

Hi @Comte what happens after you finish a level? If clicking next after completing a level does not take you to the next level or to the map showing you on the next level please check this faq for troubleshooting.

Divyamahadevan

Am stuck on level 540 how cn I move into the another level

JustPlaying

HI @Divyamahadevan Welcome to the Candy Crush Friends Community

Can you describe how you are stuck?

lilport

I'm stuck lvl 535 even no I passed it with all stars it won't progress me help please 

Elsa

Hi @lilport, you posted in the wrong community.  This is for Candy Crush Saga and you are asking about Candy Crush Friends Saga.  I will have @Cezdiamond move you to the correct community so that they can help you with your issue.

JustPlaying

Hi @lilport Can you provide a screenshot of when you complete the level before you click next? and map?

tranquildawn86

Hi, I’ve been playing Candy Crush Friends for awhile and have managed to get through level 535 but it won’t let me go further. I wait for it to run through the whole thing, Tiffi does her dance, candies fall, it says I’ve completed,(not exactly in that order of course lol)  has the next option pop up and shows I’ve reached 3 stars and who I’m next to on the leaderboard but when Misty or yeti screen pops up after it goes to the map the next level 536 button isn’t raised and I’m still on the same level. It shows I’ve received three stars on the map itself as well.  Curiously, after the misty or yeti transition screen finishes and it takes me to the map the map has traveled further up the line so I see the present at the end of the level and the two other level points( not completed or raised of course because it hasn’t even allowed me to even reach 536) so I have to scroll back to 535. Please help and thank you.  

Veeresh

Hello @lilport and @tranquildawn86. Do you have any accumulated boosters ? In case you don't have any boosters left and your game is connected to FB or King account than you can uninstall and download the game once again. You can also go to your device settings and clear the cache.

JustPlaying

Hi @tranquildawn86
if still not able to proceed after doing what Veeresh requested can you post a screenshot?

Cezdiamond

Hi everyone! I am moving this to the Candy Friends community :-) 

tranquildawn86

Thank you Veeresh and JustPlaying for all your help. I uninstalled and reinstalled the game as Veeresh suggested and signed in with my profile and it immediately took me to the next level I hadn’t been able to reach because of the glitch. I haven’t completed this next level yet so I don’t know if it will move me to the next level after that but am hopeful it will. I appreciate your concern! 
Thank you again, 
TD

farisk

Hi

farisk

How are you