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The game does not recommend characters anymore

janep4
janep4 Posts: 3

Level 1

edited January 2019 in Support
My characters don't "recommend " any more.   How can I fix that?

Best Answer

  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓
    Hi everyone! 
    Thanks for letting us know, I have checked this and can confirm that this is currently a test feature. So some of you will see the recommended characters and some will not. 

    This will only remain this way while they are testing. 

    Thanks and have a super sweet weekend! 

Answers

  • Joseph45
    Joseph45 Posts: 1,582
    Hello @janep4, and welcome to the sweetest community around! That’s strange! Perhaps it is just harder to spot and it may have been overlooked. Could you provide a screenshot so that I can see what your issue is? Thank you! 
  • janep4
    janep4 Posts: 3

    Level 1

  • Joseph45
    Joseph45 Posts: 1,582
    Ok, I see! I will flag down a moderator to see if he/she can help with this! 
  • Veeresh
    Veeresh Posts: 465
    Hello @janep4, is this the 1st level in which you have experienced this issue. For your info, Misty is the recommended character. Look at the 3 characters icons and you will notice that the icon is slightly higher in case of Misty. Let me know the status in your next level. Have a great day.
  • Joseph45
    Joseph45 Posts: 1,582
    In addition to what @Veeresh said, try clearing your cashe and cookies from your device, and making sure that you have the latest software for both your game and your device. Let me know how this goes. 
  • janep4
    janep4 Posts: 3

    Level 1

    No, happening on all levels.
    Have cleared cache
  • Alansmart
    Alansmart Posts: 1,302
    Hello and welcome @janep4, this is something just recently noticed and is being looked into as we speak, it may be something the studio is trying out but we aren't sure.. keep an eye on the community as we will know soon. Hope you are having a devine day 🙂
  • Cezdiamond
    Cezdiamond Posts: 6,497
    Answer ✓
    Hi everyone! 
    Thanks for letting us know, I have checked this and can confirm that this is currently a test feature. So some of you will see the recommended characters and some will not. 

    This will only remain this way while they are testing. 

    Thanks and have a super sweet weekend! 
  • karenwilson
    karenwilson Posts: 1

    Level 1

    Would the test mode mentioned above cause me to see the recommended characters sometimes but not every time?

Hey! Would you like to give us your opinion?