Why is it taking longer then 30 minutes to refill lives now?

ms_lele81

Why is it taking longer then 30 minutes to refill lives now?

firebombmarkus

Hi @ms_lele81 and welcome to our adorable Community 😊 I didn't hear about this from anyone else. Just checked on my game and it is still 30 minutes. Let's see if anyone else will report this. Have a great weekend 🤗

Ozzie2

Hi, I'm experiencing a similar problem 

KingChewy

Hi @Ozzie2 - welcome to our friendly community! How long is it taking?  What type of device are you playing from and is the app the most current version?

Can you possibly take a screen shot and shoe is here via the the mtn icon above ☝🏻.

kmarsh

Why is it taking more than 30 minutes to gain a life?

PummyRaj

Hello @kmarsh Hearty Welcome to our friendly King Community 🤗

I am sorry to hear that it is taking longer to refill a lives in your game!!

Is it taking more than 30 minutes to refill a life? If so, how many minutes does the timer being displayed? Can you please post a screenshot of the timer?

Type your reply in the comment box given below. And to post the screenshot, select the 2nd icon that is located in the bottom left corner.

Talk to you soon! Have a great weekend ahead 🍭

kmarsh

It's taking hours to collect lives.

kmarsh

When I went back to play the game it showed that I had to wait 15 hours for a new life. I'm not screen shot savvy. I'm considering deleting the game.

Sofia1992

@ms_lele81 , @kmarsh and @Ozzie2 . Welcome to our sweet community!

If you have recently changed the time on your devide (for example, changing time zones due to travel) , this may affect the live timer in the game.

You can fix it with this way:

• Open the game and check how long you have to wait until your next life.
• Now set the clock on your device forward by that amount of time. (For example if the game says 100 hours until the next life, you'll need to change the date in your phone's calendar. For this example, that's 4 days and 4 hours) .
• Now return to the game's map screen to allow this to register.
• Then go back to your device's time setting menu and restore the time and date back to the correct setting.
• And in the end, turn off your device for 10 seconds and turn it back on.

I hope I helped you!

gr33n3y3z

@Sofia1992 that's exactly what I was thinking as well, and that would be the first advice id give.😉

Sofia1992

Oh thank you so much @gr33n3y3z .

I think that this might be the main problem of why it is taking longer for the lifes to be refilled in their games.

I hope they find my advice useful.

kmarsh

My phone is not adjusting to the leap day. Feb 29. Many of my apps are not working. This may be the problem.

Elsa

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