Hi @Itrevino04 Welcome to the Candy Crush Friends Community
Stars are stored locally on the device and are not stored on the servers Did any other progress get lost? (Daily day count or boosters?) Is your phone setup to optimize (clean up caches or such)?If you keep playing you should earn those back in no time. I will ask that it be looked into to see if they can help get them back but it most likely will not be able to until next week due to weekend off time and you may have gather enough by then since you got those really quick.