Syncing my Facebook with my King account

AlexandraVigil

I already followed instructions that I read....my King account says progress already synced, but gives me no option to sync with Facebook...I cleared all data in game and reconnected to both facebook and king....Facebook is correct level I am on, but king shows level 2

KingChewy

Hi @AlexandraVigil - welcome to our friendly community.  Can you please provide a screenshot of your issue and confirm what device you are having the issue with. Our Superstar team can usually help better with this info.

KingChewy

Hi @AlexandraVigil - welcome to our friendly community.  Can you please provide a screenshot of your issue and confirm what device you are having the issue with. Our Superstar team can usually help better with this info.

AlexandraVigil

I'm on lenova tab attaching screenshot of my system and of what it says in the strings area on king

mysticalmysty

Hi @AlexandraVigil  Try this following steps : 1 verify your setting that you have strong data of WiFi connection. 2 Restart your device ( don’t worry your progress will be safe ) 3. Reset the game 4. Update your latest version of your game 5. Update your device with the latest version 6. Delete your Facebook from your device and reinstall it. Good luck and keep on crushin’