Level 572 bug?

dbrock591dbrock591 Posts: 1
edited February 28 in Support
Level 572 keeps not letting me make moves towards the end of the level


  • JustPlayingJustPlaying Posts: 4,015 Superstar
    Hi @dbrock591 Welcome to the Candy Crush Friends Community

    In what way is it not letting you make moves? Can you give more details and perhaps a screenshot so we can understand?
  • muskie3916muskie3916 Posts: 2
    I have the same error. The game freezes and I can’t Move any of the pieces. The only thing I can do is end the game and start over. I am ready to stop playing and go to another game. 
  • PummyRajPummyRaj Posts: 4,701 Superstar
    Hello @muskie3916, Hearty Welcome to the Candy Friends section of our friendly King Community :) 

    I am sorry to hear about the issue in your game!!  Issues like "Freezing and / or Crashing" can be related to the device we are using and can be solved by some trouble-shooting steps!  

    Can you please post back the details of what device you are using and what version of the game you currently have?  According to your device, I will give you trouble shooting steps link pertaining to your device!

    Please post back by tapping on "Type your Comment" box located below.  

    Talk to you soon!  Have a great week ahead!
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