Stuck on level 540

PummyRaj

Hello @Tbrownrn,

Hearty Welcome to the Candy Friends Section of our friendly King Community

I am sorry to hear that you have lost your level progress by reinstalling the App.  But, you do not have to worry about it, as the Community Team has provided some help links for our convenience in this kind of instances.  Please follow below link to get your level progress back
https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back

**  IF you need any further assistance, please tap on "Type your Comment" box located below, then tag me with @ and my name (without space in between), so that I can receive a notification about your response.

Hoping for the Best & have a nice day/evening

tru2cher

I tried what everyone said, took a snapshot of my progress, deleted game and re-installed. Now I’m back at level 1. Why didn’t it work for me!?

PummyRaj

Hello @tru2cher,  A Warm Welcome to the Candy Friends section of our friendly King Community

I am sorry to hear that you have lost the level progress with the re-installation!!  Sometimes, this tend to happens when we delete and reinstall the App.  But, no need to worry... the Community Team has provided help articles for our convenience.  Please go to this link to restore your level progress  https://community.king.com/en/candy-crush-friends-saga/discussion/177600/how-to-get-your-level-and-progress-back

If you need any further help, please post back by tapping on "Type your Comment" box located below

Hoping for the Best & have nice day/evening