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Receiving lives from other players

davidrichards27
davidrichards27 Posts: 4

Level 1

I wonder why it is that I NEVER receive lives from other players on my android phone,  but keep getting requests to send lives to others?

It is very annoying to never receive any at all 

Comments

  • SeraphicStar
    SeraphicStar Posts: 4,536
    edited March 2019
    Hello @davidrichards27 and welcome to our Candy Crush Friends community! :3

    Do you know if your game is connected to Facebook, or is it connected to a King account instead? The reason I am asking is because there have been issues with sending/receiving lives depending on which one your game is connected to. You can find more information about these issues here:
    https://community.king.com/en/candy-crush-friends-saga/discussion/177642/i-do-not-receive-lives-working-on-a-fix-please-read/p1

    In addition I feel that this thread may receive more pertinent attention if it was located in the "Support" section of our forums, but I will leave that up to our CM @QueenMia discretion.

    I hope this information is helpful to you, and I hope you have an amazingly crushtastic day! :chuffed:
  • QueenMia
    QueenMia Posts: 12,979
    Hi there @davidrichards27 and welcome to the Community :awesome:

    @SeraphicStar has said it all (thank you :D) - Please let us know by commenting here should you still have any questions.
    I'm moving this thread to the Support section for now as well! 

    Thanks both and have the sweetest day!

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