Battery saver mode bug

dpontes

Hello,

Not sure if this has been brought up yet, couldn't find anything here. On Google Pixel 2, if my phone enters battery saver mode the game crashes, quits and starts over and I lose whatever I was doing. This happens every single time.

PummyRaj

Hello @dpontes, Hearty Welcome to the Candy Friends section of our friendly King Community

I am sorry to hear that you are having this issue!!  I am not a tech savvy... will tag my co-super stars @Alansmart @firebombmarkus @Foley1362 and @JustPlaying to look at this thread and suggest what you can do about it.  

Thank you and have a nice day/evening! 

firebombmarkus

Hi @dpontes and welcome fo our adorable Community 😊 Thanks for tagging me @Pummy Raj

Not sure what is happening here, to be honest. It looks like it's a software problem. Is it happening only with this game or it affects other apps too?

I will ask you first to do some troubleshooting steps and let me know if it helps. The last resort is always reinstalling the game but please note if you do so you will lose all your boosters.

https://community.king.com/en/candy-crush-soda-saga/discussion/244220/game-keeps-freezing-or-crashing-what-should-i-do

I hope this will help you. Have a wonderful day 🤗