Missing Boosters

carlosmanez

MEUS BOOSTERS SUMIRAM TODOS! PEÇO, POR GENTILEZA, QUE DEVOLVAM TODOS, OBRIGADO

firebombmarkus

Hi @carlosmanez and welcome to our adorable Community 😊 Can you please tell me more about your issue? How did you lose your boosters? Did you change the device?

carlosmanez

MY ALL BOOSTERS are gone! PLEASE, PLEASE RETURN ALL, THANK YOU

firebombmarkus

Hi @carlosmanez and welcome to our adorable Community 😊 Can you please tell me more about your issue? How did you lose your boosters? Did you change the device?

carlosmanez

Oi @Firebombmarkus, simplesmente quando eu entrei no jogo, a qual estava jogando normalmente com muitos "boosters", eu fiquei assustado: sumiram todos! não troquei de aparelho, é o mesmo. Minha esposa também joga, e os boosters dela continuam lá, só os meus que sumiram. Essa não é a primeira vez que isso acontece, já aconteceu outras vezes, e eles não me devolvem. Se você puder me ajudar a resolver essa situação humilhante, ficarei muito grato. Fraternal abraço.

firebombmarkus

Hi again @carlosmanez Please use English language. It's a rule of the Community. We use only English language here so we can understand each other better and provide more help. I will ask you kindly to make a new post in English and we will do our best to help you. You can use a translator if necessary. This thread will be closed now. Thank you for your understanding. Have a wonderful day 🤗

firebombmarkus

@carlosmanez Did you change your device? How did your boosters dissapear?

carlosmanez

Hello @firebombmarkus I had many boosters in my game. When I went in to play the boosters they were gone. I never changed hands, I always played with it. I ask you to help me get my boosters back, thank you very much.

firebombmarkus

Hello @carlosmanez Can you please tell me were your boosters earned through quests and presents or bought? I will also ask you to give me your game ID. If you don't know where to find it, follow the instructions on the link below. Thank you.

https://community.king.com/en/candy-crush-friends-saga/discussion/247378/what-is-my-user-id-and-where-can-i-find-it

carlosmanez

Good night @firebombmarkus. My ID 10548502590

my boosters were won by passing through the stage. I went first several times and won many boosters. I won all through the missions, thank you, my friend.

firebombmarkus

You are welcome @carlosmanez The boosters can be reimbursed only if they were purchased. I will tag our Community Manager @QueenMia and she will check out your account. Thank you for providing your ID. Have a wonderful day 🤗

carlosmanez

Good night dear @firebombmarkus

I am very grateful to have helped me. You are a person of light and I loved to have known you. God bless you 

firebombmarkus

Thank you so much for your kind words 🙏🏻 @carlosmanez